Technology

Instant Support for Well Connected Customers

Well Connected Business Systems will soon launch an innovative new service for our clients. If you are ever faced with a technical issue with your copier, all you need to do is scan a QR code next to your machine to receive live support. Our trained technicians will get you up and copying, printing and scanning much faster when you are confronted with a problem. In a first for this industry, we are using Australian software from Teleportivity to give our customers access to a live technician face-to-face, through the mobile phone. We will guide you personally through any issues. We will have you up and running in no time at all! Don’t waste precious time, labour and money dealing with technical issues with your copier. Our trained technicians will guide you through any issues such as replacing toner, fixing paper jams or error codes.

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How to Know When to Replace Your Printer

All good things must come to an end. As invaluable as printers still prove to be in the workplace, like most technology, their product lives are finite. At some point the day will come where each device needs to be replaced by a newer version. However, how do you know when your printer has outlived its usefulness, you’ve extracted the most value out of it possible, or it’s actually become a detriment to your productivity or data security? Here are some signs to look out for to help you determine when it’s time to upgrade your existing device. You’re spending too much on printing  If your printing costs are growing, that’s a clear sign it’s time to upgrade to a more cost-effective device. Whether it’s the operating costs—such as increased use of ink and toner cartridges—or repair and service costs driving up your print spend, it makes better business sense…

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